Welcome to Ablelink, an independent provider of support coordination. Here, our team know that the NDIS is not just about receiving services: it's about living.  It’s about building every individuals capacity to enjoy a fulfilling life! Our mission is to help our customers accomplish their goals in a holistic, compassionate and meaningful way.

We aim to educate our customers on the systems of the NDIS, while offering them the necessary assistance when transitioning. We understand that many people are anxious about the new funding, so we focus on a holistic approach that understands the individual and focuses on setting them up to achieve long term goals. By combining our specialist knowledge of the NDIS with a diverse team of industry professionals, we give our customers the best possible outcomes.

our team


Jessica Stubbins, founder & director 

About Jess

I have been in the Disability field for over 16 years across Australia and the United States and I am lucky to say that I absolutely love my career choice!

My roles have included support work, managing supported accommodation settings, working with individuals with acquired brain injuries towards rehabilitation and teaching the Certificate IV in Disability.

Much of my career has involved responding to individuals with complex needs and supporting their families and networks. Teaching was a wonderful opportunity to explore the complex elements of support work and what defines a good support worker. I reflected on the way I worked and learned even more from those I was mentoring.

The function of Support Coordination fits perfectly with my person centred philosophy, ensuring people get the right flexible supports that focus strongly on maximising opportunities for people to live fulfilling lives.

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Nicci Inserra, support coordinator

Meet Nicci

Hi I am Nicci,  I have been working in the disability sector for 18 years, ranging from direct care in both welfare and youth , disability management and in most recent years as a  Support Coordinator.

I have completed a Certificate IV and a Diploma in Disability Studies, the qualification I'm most proud of is my  passion for  improving the quality of  life for all individuals.

I have developed a strong understanding of the NDIS and the services available  to people living with a disability. 

I enjoy empowering people to build goals, awareness, inclusivity  and control.

In my spare time I love to try and impress my husband with my cooking skills, with an Italian mother in law, I don't always succeed,  therefore eating out is always the better option and my preferred choice.  I also love a country drive to a winery with our two shepherds in tow.

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Bronwyn King, support coordinator

Bron's Story

I first worked within the Disability Services field 14 years ago, during my second year at uni I haven’t looked back since.

I completed my Bachelor of Applied Science (Disability Studies) in 2005 and since then I have enjoyed working within a number of professional roles and programs, including Disability Support Worker – supported accommodation and children’s respite, Instructor (Band Two) – Adult Day services, Team Manager – Individual Support Services and Senior Team Manager roles – Individual Support Services and NDIS Support Coordination services.

I believe strongly in providing personalised and meaningful supports to all people and I love to be creative and develop tools that will benefit the participants I work with. Whether it be budget templates or braille rosters – I love the challenge of designing and building something that will be both useful and valuable.

In addition to my degree, I hold qualifications in Management, Business Leadership and Training and Assessment.

When I am not working at Ablelink, I enjoy spending time with my family and watching my children grow into kind, generous and funny little ladies. We love watching classic movies together and creating family adventures in the great outdoors.

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Megan Miles, support coordinator 

Megan's Story

My work in the disability sector began 14 years ago when I returned to university to study Occupational Therapy.  While studying, I worked with a group of people with visual impairments who were living in aged care facilities, helping to build their capacity to live independently.  I worked with these individuals from the beginning of their journey through the transition into their new homes in the community.  This remains one of my most memorable and rewarding experiences. 

I have a very varied work history including: working for several years with an NGO in Viet Nam that provided medical care and education to children; support work for children and adults with a range of needs; and community based & school based occupational therapy. In my last role, I was managing a large community access program that included weekend programs, school holiday programs, camping stays and three out of school hours care programs.  

I am a passionate advocate for social inclusion and community participation. My decision to move into support coordination was prompted by my enthusiasm for the possibilities of the NDIS and my desire to work with people to ensure the best outcomes for individuals and their families.  I have built a sound knowledge of the NDIS and its principles and continually increase my networks to ensure current information of available services, new providers and initiatives. 

Outside of work, I enjoy having adventures with my family and our two dogs, cooking up a storm, learning new things and challenging myself to try new things.

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Tony Roberts, support coordinator

Meet Tony

For many years I worked in Human Resources and Learning & Development, in public and private sector organisations, large and small, start-ups and well established firms. I also ran my own business as a Career Coach.

Some years back, I realised I wasn’t getting enough satisfaction from my work and doing a U-turn; found my way to the Disability sector.

I have worked as a Disability Support Worker (and hold a Cert IV in Disability) and for the past year I have been part of the roll-out of the NDIS in Outer East Melbourne; as a Local Area Coordinator. I most enjoy working closely with participants, families, and carers; to identify their NDIS plan needs and to make the best use of their plans.

The role of Support Coordination is critical to the success of individual plans, and to the success of the scheme itself. I love it when I can help participants make real progress through their NDIS plan, and  I like to think I know how to make things happen for people.

Away from work you’ll find me with my head in a book or listening to music, when I’m not messing about with our horses, riding my old motorbike; or surfing.  There is never enough time!

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Kath Hill , support coordinator

About Kath

In 18 years’ experience working in the disability sector, I have gained experience and knowledge across most service areas including respite, accommodation, direct support and day options, supporting both children and adult During these 18 years I obtained a number of roles ranging from direct care to management, all roles equally enjoyable and important.

I am thrilled to now be a part of the Ablelink team.

I thrive on getting to know people, hearing your stories and being apart of your NDIS journey.

My qualifications include but not limited to Certificate IV in Disability and Community Studies and a Diploma of Management.

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Bronwyn Stanley , support coordinator

About Bron

As a person with disability and a carer, I have always been a strong advocate for better services and supports for people with disability. I am passionate about ensuring that people with disability are given opportunities to achieve their goals and lead a life of their own choosing.

For the last 10 years I have worked in the disability industry in a variety of roles. I started out in finance and was lucky enough to progress to a number of roles including as a case manager, group activity manager, quality coordinator and supporting people to transition to independent living.  Whilst at Carers Victoria, I began supporting carers to pre-plan and get ready for the NDIS by running workshops, creating resources and supporting carers.I have a Diploma of Management (Community Services) and Cert IV in Disability Services and I am a registered foster carer.In my other current worklife, I work for Disability Services Consulting as the Business Manager and you may see me pop up from time to time in various workshops and webinars.I enjoy helping people to realise their goals and will always challenge, engage, support and explore opportunities for people with disability.

In my spare time, I like to spend time with family, friends and various pets and dabble in family history and eating chocolate!

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Annika Thorup , support coordinator

About Annika

My experience in the disability sector started with the organisation Out of Home Care (Child Protection) and complex 24-hour programs. A lot of my experience is based around matching clients with the right support workers to make sure each client receives individualised supports. 

I completed my Bachelor of Arts with specialization in Human Rights. During my degree I spend a lot of time focusing on International Development, philosophy and ethics. Part of my degree led me to India where I worked on Educational Development in rural villages. 

When I first entered the world of NDIS and disability support, it became very clear to me that a lot of people had trouble understanding and fully utilising their NDIS plans. By helping participants as a Support Coordinator, I feel that I can make a difference in their lives by making sure they gain as much support, satisfaction and independence as possible. 

Outside of work you might catch me on the footy field or in the kitchen baking and decorating cupcakes and birthday cakes. I love spending time outdoors and a good long road trip is always a winner!  

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Tia Downey , support coordinator

Meet Tia

My journey in the sector started by accident during my second year at uni studying sport & psychology. I took a disability paper that fit my class schedule and one of the assignments was for the class to hold an overnight sport & recreation camp for locals with a disability. It was here that I was lucky enough to experience the reward that working in the sector can bring and that’s what set me on the path of becoming a community support worker. That was more than ten years ago now and since then I have gained experience through numerous disability support roles including residential support, community support, care plan development, case management and support coordination.

It is my aim to provide all customers and their families with the knowledge and tools they need to achieve their goals, live as independently as possible and provide them with the support they need to thrive. I believe in empowering customers to take the wheel and use their strengths in order to achieve their desired outcomes while also providing guidance whenever needed. I hope to provide support that allows customers and their families more time to focus on living happy and meaningful lives.

Away from work, one of my main interests is travel. I love immersing myself in different cultures, seeing how they live, listening to their music, eating their foods and getting to know people from all walks of life. Aside from that, I like to spend as much time as I can with family and friends, playing sports or trying out the many delicious restaurants that Melbourne has to offer.

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Emily Telford, support coordinator

Emily's Story

I started out in the disability field working in supported accommodation, with individuals with complex needs in New South Wales. I then supported these individuals with ISP planning, before a seachange to sunny Victoria. I have worked as a support worker under NDIS in Barwon: working predominantly with individuals on the autism spectrum, supporting them to live independently in their own homes and develop connections in their community. After finishing my Masters of Social Work, I worked as a support coordinator in Barwon, which gave me a valuable insight into the ongoing evolution of the NDIS.

NDIS Support coordination has combined my two passions: supporting people to effect change and achieve their goals, and research! I am a bit of a nerd and enjoy finding out information about different topics, and sharing it so that others can make use of it. I am passionate about supporting individuals to develop the skills and resources to live independently, and believe that the NDIS holds great possibility to help individuals to grow and develop. I aim to be respectful, person centred and hold a lot of gratitude for the opportunity to get to know individuals and support them through their lives.

Outside of my work life, I share a house with two Jack Russells and a cat: who runs the household. I am crafty, and enjoy all things yarn. I have also dabbled in making my own clothes, however still have a lot to learn! On weekends I can be found sitting behind the sewing machine or out on a hike.

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Louise Parker, support coordinator

About Louise

Having recently moved to Melbourne from Tasmania I wanted to continue my employment with an organisation linked to the NDIA and landed at Ablelinks door. I have spent years working in Banking and Employment Services where I gained the skills to assist individuals through often complex situations. During my time in Employment Services I worked for a Disability Employment Services provider before moving to Job Services Australia/jobactive where I assisted individuals with disabilities and complex clients with non-vocational support before moving into Management roles.

My move into disability services started over two years ago when I started working for a partner of the NDIA in Launceston Tasmania, firstly as a Local Area Coordinator and then moving into the role as a Service Area Manager for the Local Area Coordinator team, where I supported Local Area Coordinators support participants who were first accessing the NDIS or completing the review process in addition to implementing their plans.

My strengths include my ability to talk to anyone (my nickname is Miss Have a Chat), and my understanding of the NDIS contract and the best way to use your funding to maximise supports and results. I am also eager to learn and share my knowledge with others. I am passionate about the NDIA and support those to be the best they can be.

Outside of work I am a Mum to a human child and three adorable cats who are named after Geelong Football Club players. I procrastinate over housework and I love catching up with friends for a meal or a latte.

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Gregor Gniewosz, support coordinator

Meet Gregor

Hiya I’m Gregor! I was born with Spina Bifida and then lost my left leg due to a hospital acquired infection. I don’t see disability as a disability, it’s more of an obstacle which you can work around creatively. I don’t have any fancy qualifications, other than a Graduate Diploma of Management and I am currently studying Law at the University of New England. Oh I also have qualifications in 3D Animation and Visual FX, I love being creative in everything I do.

My professional life in disability has seen me working as a Disability Advocate, Support Coordinator and NDIS Administrative Appeals Tribunal Officer in Canberra. Working in these areas I felt that I had some missing pieces in knowledge about the NDIS, which lead me into my last role as a Local Area Coordinator and then as Senior Local Area Coordinator in both Outer East and Southern Melbourne. I am also an NDIS participant and have experienced first-hand the complications and the absolutely amazing things that the NDIS can bring.

The NDIS is a beautiful thing and I am here to help participants, and their supports, understand their plans, building their capacity so that they feel confident in organising and maintaining their own supports so that they can achieve their goals, and to be as independent as possible at home and in community.

In my spare time I compete and train in powerlifting, go on adventures with my puppy, he’s always happy if there is water involved. I am also a little bit of a nerd spending time playing with electronics, 3D Printers, computers and other funky cool gadgets and gizmos.

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Jasmine Atwa, support coordinator

About Jasmine

I was a support worker for just over 4 years whilst I completed my Social Work Degree. I have worked with individuals with acquired brain injuries, short term accommodation and doing 1:1 support in peoples homes. Working with people 1:1 and being able to fully devote my time to working as directed by the individual I was supporting has always been my favourite part of support work and I was able to learn so much from the people I have supported which also informed my social work practice.

I am passionate about person centred care and applying this in a meaningful way. I researched the impact of the needed workforce growth of the NDIS on the reality of participant choice and control during my Honours year of Social Work and how lack of choice of providers and workers impacts the overall aim of choice and control. I strongly believe in active choice and control remaining at the forefront of the NDIS and look forward to working with people to support them to have choice and control over their supports and their lives.

In my spare time I enjoy listening to live music and cooking delicious food. I also love travelling (mostly to try delicious food!).

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Jamie Fordham, support coordinator

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Jemma Neil, business manager


Jodie Blobel, support coordinator

Meet Jodie

Hi I’m Jodie, and I have had the privledge in working alongside people with a disability for 32 years (I started young!!!).

I started university at Deakin in Burwood, Bachelor of Applied Science, Intellectual Disability. This is when I started working casually, with the then Department of Human Services, in several people’s group homes in the Eastern Region. From this I became a House Supervisor, then joined a non-government service, supporting people to move from congregate care, into their group homes, with themselves and family being totally involved in the process and choices in the development of their new home. I then had the opportunity to manage a day service within the same organisation, in which we supported all people to develop and use their own communication style, and to look at opportunities to become connected, valued members of their community, having presence and contribution.

I am excited by this new opportunity to be able to have a positive influence in the way people are supported to achieve their goals in their life, respecting each person’s individuality and empowering them to have the control in what their life will look like.

I have an “anything is possible “attitude, with this, and my passion in ensuring people of all abilities have the same opportunities and experiences to participate in regular community life as everyone other citizen enables me to always focus on a person’s strengths and skills and what they can contribute.

I’m looking forward in working together with this dynamic team at Ablelink, using everyone’s knowledge and skills, to be able to support people to achieve the life they desire. The NDIS is a new way of doing things in the disability world so let’s grab this opportunity and enjoy this exciting time and change.

Me and my life? Well I’m a family girl had my son later on in life, so I thought it’s time for a quieter life like……. managing my son’s football team, swimming lessons, footy training, basketball, basketball training and his social life! In-between this I love catching up with friends, and enjoy a good band and dance!

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Joseph Welch, support coordinator

Cam's Story

This is my first foray into the disability sector. A fortunate coincidence of spending years in various aspects of the business world and a lot of time with Jess, whom I’m lucky to call my wife and partner in Ablelink.

Starting in the customer service driven world of hospitality, I discovered the pleasure in not only satisfying the needs of customers but exceeding their expectations. This led me to a slightly different path as a personal assistant to one of Australia’s leading business identities for almost a decade.

Having had the pleasure to witness great businesspeople, with the confidence and ability to make change, I was inspired to join Jess on her journey to help shape the success of the NDIS. The NDIS is a massive shift from the old funding models and I’m a fervent believer that boutique, independent and innovative businesses will be the key to the success of the scheme.

As a disciple of tech innovation, a significant portion of my professional life revolved around I.T. I love computers and the power of technology to make things better and easier for all involved. This is my focus at Ablelink and my aim is to make it “just work” for everyone.

In my spare time I’m very good at watching TV with my eyes closed!

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Steph Johnson, business support

About Steph

Since completing my Bachelor of Arts (Disability Studies) I have worked for the past 20+ years in the disability sector, children’s services and education.

I spent many fun filled years supporting young people who have disabilities to participant on camps, holidays and recreational activities in both group and one-to-one settings. I have also worked as a coordinator of individual support, an inclusion support facilitator and the coordinator of an out of school hours child care program.

Throughout my work experience I have developed a strong belief in the importance of delivering a customised service ensuring an inclusive and tailored approach for each person.

I am very excited to join Ablelink in a new role supporting the dynamic Ablelink team and customers.

Outside of Ablelink I am a passionate photographer. Over recent years I have thoroughly enjoyed photographing Sensitive Santa sessions for children who have autism and I love heading to the beach to photograph a summer storm.

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Sally Barbeta, administration

Sal's Story

I started out working in the construction industry and when that came to an end wanted to do something I felt passionate about.  That lead me to the Certificate IV in Disability (and where I first met Jess).

Working for a couple of years as a support worker, I would take customers on holidays, assist in supported accommodation and lead leisure and recreation activities.   I loved being part of the lives of the customers, pushing their boundaries and help them get away from “the formula”.  I hate to see people sitting around doing nothing.  

In 2016 I obtained a spinal cord injury and ended up in wheelchair.  It was very traumatic for a couple of years and while in rehabilitation I transitioned into the NDIS.  When I got home, I took some time to figure out what I really needed and contacted a support coordinator who helped me achieve it.

I’m so excited to be part of the team that builds the Ablelink dream.  I feel with what I’ve encountered in life with my own disability I can give back to help people achieve in the way that I have received.

In my spare time I travel all over Melbourne visiting friends and family in my specially modified car and go to the gym as often as possible to smash out my physio!

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Cam Burns, business manager

Cam's Story

This is my first foray into the disability sector. A fortunate coincidence of spending years in various aspects of the business world and a lot of time with Jess, whom I’m lucky to call my wife and partner in Ablelink.

Starting in the customer service driven world of hospitality, I discovered the pleasure in not only satisfying the needs of customers but exceeding their expectations. This led me to a slightly different path as a personal assistant to one of Australia’s leading business identities for almost a decade.

Having had the pleasure to witness great businesspeople, with the confidence and ability to make change, I was inspired to join Jess on her journey to help shape the success of the NDIS. The NDIS is a massive shift from the old funding models and I’m a fervent believer that boutique, independent and innovative businesses will be the key to the success of the scheme.

As a disciple of tech innovation, a significant portion of my professional life revolved around I.T. I love computers and the power of technology to make things better and easier for all involved. This is my focus at Ablelink and my aim is to make it “just work” for everyone.

In my spare time I’m very good at watching TV with my eyes closed!

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Sana Rwandzy, business support

About Sana

Over the course of my degree in Health Science, I majored in Rehabilitation Counselling at La Trobe University. I have always been passionate about working within the Health Sector. Why? Because I want to have a meaningful purpose in my life. It is my life ambition to be able to apply my drive, passion and compassion in a way that helps others find or regain meaning, purpose, health and joy in their life. The goal is enabling everyone to achieve a holistic sense of wellbeing thereby increasing each and everyone’s overall quality of life. At Ablelink, I am enabled to be part of a culture that thrives on being holistic in the delivery of service. I understand the importance of tailoring services for each person as a respectable and unique individual and not a number.

As part of my studies I have gained experience, knowledge and skills working both with children and adults and I was enabled to ground my understanding of the complexities associated with disability and how disability is based on a continuous spectrum. Whilst disability exists, so does ability. With the implementation of the NDIS, we can increasingly help others improve their sense of support, independence and participation in the community all whilst advocating for others to exercise choice and control over their life. I believe in continuous self-development, and I am a firm believer of appreciating life’s victories – big and small – and with the right attitude, there is triumph for every tribulation, and with every goal set, there is opportunity for achievement! So, let’s do this together!

Other than my passion for where I work and what I do, I love pretty cafes that make great coffee, exploring scenic, idyllic places, meditation, travelling (I have an incurable case of wanderlust) and of course, spending time with my dear family and friends!

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