Support Coordination is designed to assist you to understand your NDIS plan and how you can best use the supports in it. We understand that plans can be quite difficult to read. With our expert knowledge of the NDIS we clearly understand what can be spent within each budget and how you can creatively use the funds within them to get the most out of your plan.

Support Coordination can be separated into 3 stages over the life of your plan…

1. Implement you plan

2. Monitoring & reporting

3. Review


Step 1. Implement your plan.

What does it mean to ‘implement’ your plan?

  • Firstly we need to understand who you are, what is important to you and what you need from supports in your life. Your support coordinator will meet with you in person to talk about this – you can choose where this happens. We can come to you or you’re welcome to visit us.
  • We’ll assist you to understand your NDIS plan and what the Support Budgets mean.
  • We’ll assist you to access the NDIS Portal called ‘myplace’.
  • We’ll talk about the services you currently use and if you are happy with them. We’ll help you to organise a Service Agreement with services you would like to continue using.
  • You may have funds for assessments to be completed by therapists, we’ll help you to organise these assessments.
  • If there funds for services you don’t currently have we’ll help you to think of services you may like to access and find the best fit organisation for you. This could be a disability service provider or a mainstream community organisation. Again we will support you to complete all of the necessary paperwork with them.

Step 2. Monitoring & reporting

It is our responsibility as your support coordinator to make sure you are happy with the services you receive and we will monitor this with you throughout the duration of your NDIS plan.

We are also responsible to report to the NDIS on how your plan is working and if you have the right supports to achieve the goals you set in your plan. We will do this about 8 weeks after your plan is approved and then throughout the year if required. We encourage you to be a part of this process.

We will work with you throughout the life of your plan to strengthen your ability to manage some or all of the supports in your plan. This is a very individualised and we will discuss with you what you would like to focus on.


Step 3. Review

If your needs change at any time during the year and you require different or increased supports we will assist you to put together a review document to submit to the NDIS – this can be done at any time throughout the year.

Before the end of the plan (about 10 weeks before) we will meet and decide if your goals are still current or if you’d like to change them.

We will support you to prepare a review for your next plan focussing on what you will need for your next plan.